Frequently asked questions

Have questions? We’re here to help

Last updated: April 2024

What is the process for delivering ordered products?

Once you place an order, our team processes it promptly. We partner with reliable shipping carriers to ensure your products are delivered safely and efficiently. You will receive a tracking number via email to monitor the progress of your delivery.

What are the fees associated with ordering and delivering products?

Our pricing includes the cost of the products as well as any known taxes. Additional taxes related with your country may apply. Shipping fees are calculated based on the weight of your order and your location.You will see a breakdown of all costs during the checkout process before completing your purchase.

What is your return and refund policy?

We want you to be completely satisfied with your purchase. We understand that every purchase is important and strive to provide high-quality products that meet your expectations. However, due to the nature of the products we offer, which are often single-use items, we generally do not accept returns or offer refunds. We encourage you to carefully review the product details before placing your order, and if you have any specific questions, please feel free to contact our customer support team for assistance.

How can I track my order?

After your order has been shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status of your delivery online through our website or the shipping carrier's website

Can I get samples or additional photos of the products?

Unfortunately, we do not offer samples of our products at this time. However, we provide detailed product descriptions and high-quality images on our website to help you make an informed decision. If you have any specific questions about a product, please don't hesitate to contact our customer support team for assistance.

Are the decals weather-resistant?

Yes, our decals are specially designed to be weather-resistant. They are made from high-quality materials that are durable and capable of withstanding various weather conditions. Whether it's rain, sun, or even snow, our decals are designed to stay in place and maintain their vibrant appearance. However, it's always recommended to take care of your decoration and avoid excessive rubbing or aggressive cleaning to prolong their durability.

How can I apply the decals to my motorcycle?

To apply the decals to your motorcycle, first clean the surface with water and soap to remove dirt and grease. Then, use a dry cloth to dry the area. Gently peel off the protective film from the decal and place it on the clean, dry surface. Use a squeegee or soft cloth to smooth out the decal and remove any air bubbles. Finally, allow the decal to dry completely before riding your motorcycle.

Do you offer customization options for the decals?

Yes, we sometimes offer customization options for the decals. Please contact us directly to discuss your specific needs and the customization possibilities available.

Can I remove the decals without damaging my motorcycle's paint?

Yes, our decals are designed to be easily removed without damaging your motorcycle's paint. To remove a decal, gently heat the surface with a hairdryer to soften the adhesive, then carefully peel off the decal by slowly pulling it away. Any adhesive residue can be removed by gently rubbing with a cloth soaked in rubbing alcohol.

What payment methods do you accept?

We accept a variety of payment methods including credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

Do you offer installment payment options?

Yes, we offer installment payment options for certain purchases. Please check our website or contact our customer service for more information.

Is my payment information secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.

How long does shipping take?

Shipping time varies depending on your location and the shipping method you choose. Please refer to our shipping policy for more details.

How much does shipping cost?

Shipping cost depends on your location and the shipping method you choose. Please refer to our shipping policy for more details.

Do you offer free shipping?

Yes, we offer free shipping on orders above a certain amount. Please refer to our shipping policy for more details.

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes. Please make sure to provide your complete and accurate shipping address to avoid any delays in delivery.

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About us

Welcome to J&A Bikes, your number one destination for personalizing your motorcycle in style. At Janda Bikes, we believe in expressing individuality through unique designs and high-quality products. Whether you're a long-time enthusiast or a newcomer to the world of motorcycles, our stickers are designed to add a personal touch to your vehicle while withstanding the rigors of the open road.

 


 

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Welcome to J&A Bikes, your number one destination for personalizing your motorcycle in style. At Janda Bikes, we believe in expressing individuality through unique designs and high-quality products. Whether you're a long-time enthusiast or a newcomer to the world of motorcycles, our stickers are designed to add a personal touch to your vehicle while withstanding the rigors of the open road.

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